Thanks for choosing our products! Before you place an order, please read all the terms.

Important Information about This Legal Contract:
1.1 This Sale agreement is a contract between a customer and RedSun Technologies Ltd.("RedSun"). By making a purchase You confirm that:
1.1.1 The Customer has read all terms and conditions presented to him while purchasing;
1.1.2 The Customer accepts that all information that was filled while ordering is correct;
1.1.3 The Customer confirms that they are able to download software;
1.1.4 The Customer has read and checked the software requirements and their compatibility with their computer as well as with the OS;
1.1.5 The Customer has basic computer knowledge of how to use and download the software they ordered;
1.2 All terms and conditions of this agreement can be changed without further notification, except for the terms presented on the site at the moment of making a purchase.

Information about software and other important issues:
 2.1 All software products that we sell are downloadable only
 2.2 You will be able to download software from special download area which will be created after a successful order;
 2.3 The software we sell is packed into archives which contain FULL BACKUP COPIES of original licensed software which have .zip format ( to open them You need WinZip software );
 2.4 The software defaults to English language.
 2.5 You won’t be able to receive any printed license confirmation;
 2.6 You will never receive any CD/DVD, we neither sell cd`s nor ship them;
 2.7 Some software include ISO files ( iso - CD image ) . You need to burn this type of files on CD/DVD and start a setup from a CD. You will get all directions for burning CDs/DVDs;
 
Privacy policy:
 3.1 Our company takes full responsibility of a client’s personal information protection. Our company doesn’t sell and doesn’t give any private information to third parties. The only reason for using Client’s information is connected with the trouble-shooting process: placing an order, refunding and supporting;

Terms of Service:
4.1 Our store reserves the right to refuse selling or providing service to anyone without any additional explanation.

Delivery of Software purchased in our Store:
 5.1 The Client will receive an email notification (after a successful order) which contains
 all the necessary directions on how to get to the download area, how to get software downloaded and get it activated;
 5.2 The order will be processed and the access to the customer’s area will be given within 1 hour or less after the order has been placed. If you do not receive the confirmation email within 24 hours after order placement, you should contact us and the Store will resend it to you if the transaction has not been declined by the billing agency. If your order has been unsuccessful – no money will be deducted from your Bank account.

Solving problems with software / contact info:
 6.1 Please browse through the FAQ section for an answer before writing to our Support team
 6.2 If you cannot find an answer in the FAQ, please leave a ticket (which contains only Your problem) with the type of question (preferable method) or contact us by phone (you can see the contact information on our web site) or send us a message.
 6.3 Support will only be provided if we do have a successful order proof.