Support and Maintenance Renewal 1 Yr per License (Code: rs-svc-prm)


RedSun licensed products include a year of maintenance from the date of purchase. Annual maintenance provides excellent value at a small fraction of the list price. We recommend that you renew your product maintenance prior to the expiration date to ensure that you will continue to have access to product updates, technical support and much more.  

Support and Maintenance Contract

  Basic Premium
Support period 1 year 1 year
Support approach E-mail, Live Chat and Remote assistance E-mail, Live Chat and Remote assistance
Critical response time 24 hours 6 to 10 hours
Free upgrades to minor versions of the product Yes Yes
Free upgrades to major versions of the product within the period No Yes
Free license migration service between servers within the period No Yes
* Customers are only eligible for these services if they have a valid support contract.


Business Hours

Monday thru Friday: 07:00 to 15:00 GMT

Need Help?

Contact us at and we will gladly walk through the renewal order process.

Support and Maintenance:
Price: 439.00 USD
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